We ship within 24 hours upon order receipt. Our warehouse ships Monday-Thursday. Orders received on Thursday and Friday will be processed and shipped by the following Monday.
We use Standard Shipping Rates for all U.S. Deliveries.
Delivery is usually within 5 to 7 business days once parcel has shipped.
If you need to receive the items sooner, please select an expedited shipping type at checkout.
Product has to be returned within 30 days after purchase. Product must be in good and resell-able condition with original package. All returned items are subject for inspection; we reserve the right to refuse any damaged or used items. PLEASE TAKE NOTE: The customer is responsible for return shipping charges. We do not refund shipping charges. No credit is given for lost or returned packages and non-returnable items returned to us will not be shipped back to the sender nor credited to their account.
Original receipt or invoice is required for any return. All refunds will be issued in the original form of payment minus a 20% re-stocking charge.
Because of the hazardous material status of some WOCA Lyes, we cannot coordinate or accept returns for the following products:
Antique Lye & Tester
Driftwood Lye & Tester
Softwood Lye & Tester